1. Introduction
We are committed to safeguarding the privacy of our website visitors, service users, individual customers and customer personnel.
This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.
Our website at www.databuzzltd.com incorporates privacy controls which affect how we will process your personal data. By opting out of our communications via an unsubscribe link or by emailing support@databuzzltd.com to request opting out you can specify whether you would like to receive direct marketing communications and limit the collection, sharing and publication of your personal data.
We use cookies on our website, and they may be stored on your computer for tracking purposes.
In this policy, “we”, “us” and “our” refer to DataBuzz Ltd. For more information about us, see Section 14.
2. The personal data that we collect
In this Section we have set out the general categories of personal data that we process and, in the case of personal data that we did not obtain directly from you, information about the source and specific categories of that data.
Contact data: We may process data enabling us to get in touch with you. This may include your name, email address, telephone number, postal address and/or social media account identifiers.
Account data: We may process your website user account data including your account identifier, name, email address, business name, account creation and modification dates, website settings and marketing preferences.
Transaction data: We may process information relating to transactions, including purchases of goods and/or services, that you enter into with us and/or through our website.
Communication data: We may process information contained in or relating to any communication that you send to us or that we send to you, including the communication content and metadata.
Usage data: We may process data about your use of our website and services including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths.
3. Purposes of processing and legal bases
Operations: We may process your personal data for the purposes of operating our website, the processing and fulfilment of orders, providing our services, supplying our goods, generating invoices, bills and other payment-related documentation, and credit control. The legal basis for this processing is our legitimate interests.
Relationships and communications: We may process contact data, account data, transaction data and/or communication data for the purposes of managing our relationships, communicating with you by email, SMS, post, fax and/or telephone, providing support services and complaint handling.
Direct marketing: We may process contact data, account data and/or transaction data for the purposes of creating, targeting and sending direct marketing communications by email, SMS, post and/or fax and making contact by telephone for marketing-related purposes.
Research and analysis: We may process usage data and/or transaction data for the purposes of researching and analysing the use of our website and services.
Record keeping: We may process your personal data for the purposes of creating and maintaining our databases, back-up copies of our databases and our business records generally.
Security: We may process your personal data for the purposes of security and the prevention of fraud and other criminal activity.
Legal claims: We may process your personal data where necessary for the establishment, exercise or defence of legal claims.
Legal compliance and vital interests: We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests.
4. Providing your personal data to others
We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice.
Your personal data will be held in our website database or will be stored on the servers of our hosting services providers.
We may also disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
5. International transfers of your personal data
We may transfer your personal data from the European Economic Area (EEA) to the UK and process that personal data in the UK for the purposes set out in this policy, and may permit our suppliers and subcontractors to do so, in accordance with applicable data protection law.
The hosting facilities for our website are situated in the UK. The competent data protection authorities have made an adequacy determination with respect to the data protection laws of each of these countries.
You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
6. Retaining and deleting personal data
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. We will retain your personal data as follows:
- Contact data will be retained for a minimum period of 1 year and a maximum period of 3 years following the date of the most recent contact between you and us.
- Account data will be retained for a minimum period of 1 year and a maximum period of 3 years following the date of closure of the relevant account.
- Transaction data will be retained for a minimum period of 1 year and a maximum period of 3 years following the date of the transaction.
- Communication data will be retained for a minimum period of 1 year and a maximum period of 3 years following the date of the communication.
- Usage data will be retained for 1 year following the date of collection.
We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests.
7. Your rights
Your principal rights under data protection law are:
- The right to access — you can ask for copies of your personal data.
- The right to rectification — you can ask us to rectify inaccurate personal data and to complete incomplete personal data.
- The right to erasure — you can ask us to erase your personal data.
- The right to restrict processing — you can ask us to restrict the processing of your personal data.
- The right to object to processing — you can object to the processing of your personal data.
- The right to data portability — you can ask that we transfer your personal data to another organisation or to you.
- The right to complain to a supervisory authority — you can complain about our processing of your personal data.
- The right to withdraw consent — where the legal basis for processing is consent, you can withdraw that consent.
You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out in Section 14.
8. About cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. Cookies may be either “persistent” or “session” cookies. Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.
9. Cookies that we use
We use cookies for the following purposes: authentication and status; personalisation; security; advertising; analysis; and cookie consent preference storage.
10. Cookies used by our service providers
We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google's use of information at google.com/policies/privacy/partners.
11. Managing cookies
Most browsers allow you to refuse to accept cookies and to delete cookies. You can obtain up-to-date information about blocking and deleting cookies from your browser's help pages. Blocking all cookies will have a negative impact upon the usability of many websites.
12. Amendments
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of significant changes to this policy by email.
13. Our details
This website is owned and operated by DataBuzz Ltd.
We are registered in England and Wales under registration number 10642536, and our registered office is at DataBuzz Ltd, 21 Azalea House, Feltham, TW13 4GB.
Our principal place of business is at DataBuzz Ltd, 3rd Floor, 86–90 Paul Street, London, EC2A 4NE.
You can contact us:
- Using our website contact form: databuzzltd.com/contact
- By telephone: 02045242958
- By email: support@databuzzltd.com
14. Data protection officer
Our data protection officer is Sandeep Movva. You can contact our DPO at sandeep.movva@databuzzltd.com.